What Personal Information We Collect
Personal information is information about an identifiable individual (“Personal Information”). Company collects Personal Information when you voluntarily provide it through our Site, or when you provide it to us through other means. For example, we may collect Personal Information when you:
• Contact us through email, telephone, mail or other correspondence;
• Register an account with our Site;
• Post a comment or review on our Site;
• Register for a service we provide; or
• Register to receive our newsletter.
The Personal Information we may collect will depend on the service you use and may include your full name; metadata; contact information, such as your address, telephone number, or email address; and any other Personal Information that you choose to submit to us.
What Non-Personal Information We Collect
“Non-Personal Information” is information other than Personal Information. Company collects Non-Personal Information when you browse our Site, or when you provide it to us through other means. For example, we may collect Non-Personal Information when you:
• Enable cookies on your web browser;
• Request files;
• Use our Site, to determine the type of browser you used, pages viewed, time spent, and your IP address;
• Use our Site, to diagnose any performance issues, security issues, or bugs;
• Use our Site, to determine the type of device you used and its hardware specifications, operating system, version number, mobile network information, and device identifier information; or
• Click or view advertisements on our Site.
The Non-Personal Information we collect will depend on the service you use and your browsing activities, and may include your Internet surfing habits and device information, plus any Non-Personal Information that you choose to submit to us.
How Company Collects Information Through Technological Means
When you visit our Site, we may collect information that is automatically sent to us by your web browser. We use this information to better understand how visitors use our Site in order to improve our Site to better meet their needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.
Company may use “cookies” and other similar devices on this Site to enhance functionality. These devices may track Non-Personal Information as defined above. If you wish to disable cookies, please refer to your browser’s help menu to learn how. If you disable cookies, you may be unable to access some features of this Site.
How Company Uses and Discloses User Information
For example, we may use your User Information to:
• Respond to your inquiries;
• Supply you with requested products or services;
• Send you informational or promotional communications;
• Send you technical notices and security alerts;
• Monitor and analyze how you use the Site;
• Determine your preferences in order to tailor the content, advertisements, and promotional materials we present to you;
• Carry out other purposes that are disclosed to you and to which you consent at the relevant time; and
• Carry out any other purpose permitted or required by law.
We may transfer User Information to third party service providers that assist us with carrying out these purposes. The User Information provided to third party services in such circumstances will be limited in scope to the extent necessary for them to carry out these purposes.
Some or all of the Personal Information we collect may be combined with the Non-Personal Information we collect. We may also combine your Personal Information or Non-Personal Information with information we gather from third parties.
Some or all of the User Information we collect may be stored or processed in jurisdictions outside of Canada, including the United States of America. As a result, this User Information may be subject to access requests from governments, courts or law enforcement in those jurisdictions according to laws in those jurisdictions. We will only provide User Information with your consent or if it is required by law.
We reserve the right to transfer User Information in the event that we sell all or a part of our business, or we merge with or are acquired by a third party.
We also may disclose your User Information for any other purpose permitted by law or to which you consent.
How We Protect Personal Information
The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. This includes the use of encryption technologies where possible to secure and limit access to Personal Information, and the use of pseudonymization methods where possible to depersonalize User Information. However, there is no guarantee of absolute security or anonymity, since no transmission of information over the Internet and no storage of information on an electronic system is completely secure.
Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above. Personal Information we collect is maintained with the source of the information at 51 Wolseley St., Unit 411, Toronto ON M5T 1A4 or stored in our cloud-based storage.
We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.
Access and Rectification
You have a right to access to your Personal Information and to request a correction to it if you believe it is inaccurate. We will provide you with your Personal Information through electronic means, free of charge. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below.
How to Contact Us